Her head was bent against the woman’s next to her as they quickly pieced together a child’s puzzle on the floor. A look of annoyance flickered across her face when she realized that a piece was missing. The picture was incomplete, the image coming into focus, but still distorted. In that moment, Jon pulled the missing pieces out from behind his back and handed them to each group. Quickly, she pressed the last piece into place and looked up with a smile. There it was, the image in view. Solving a child’s puzzle wasn’t just a moment of amusement, but rather a metaphor to talk to her and our other clients about new things, transitions, opportunities for growth. A few weeks ago we made a big change. We consolidated all […]